Welcome to

Optima Systems

We provide IT support and make software and websites for companies all across the South East. We're based in Crawley, West Sussex within easy reach of Gatwick Airport and London. Our clients range from multinationals to startups.


Optima Systems is an independant IT services company founded in 1990.

We believe in forging strong and long lasting relationships with our clients. Our core values of trust, transparency and care have remained the same over the years - though the times have certainly changed!

We offer a unique blend of services and consultancy in three areas:

Optima Systems provides IT support

Award Winning

We have been providing IT support to businesses since 1990. As you can imagine, much has changed since we started. What hasn’t is our goal to provide an honest no nonsense approach and keep systems running with the minimum of fuss, disruption and worry.

Learn More

Or call 01293 562 700 and ask for Jay.

Call Jay Hine at Optima Systems for IT Support

Alternatively click here to arrange a time for us to call you! (Mon - Fri, 9:00 - 5:30pm).

Optima Systems provides software solutions


Solving business problems with software is something that comes naturally to our staff. You could say that it’s the bedrock upon which Optima Systems was founded. We favour a leaner more ‘agile’ approach which we find gets the job done without fuss; on time and on budget.

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Or call 01293 562 700 and ask for Paul.

Call Paul Grosvenor at Optima Systems for Software Solutions

Alternatively click here to arrange a time for us to call you! (Mon - Fri, 9:00 - 5:30pm).

Optima Systems provides website design

Modern and Effective

A natural extension to what has historically been our core services; we’ve now been providing web and graphic design to our clients for over 12 years.
We focus on building visually compelling websites that add value and credibility to our customers business.

Learn More

Or call 01293 562 700 and ask for Mike.

Call Mike at Optima Systems for Webstie Design

Alternatively click here to arrange a time for us to call you! (Mon - Fri, 9:00 - 5:30pm).

Our approach

Everyone at Optima Systems takes pride in having an extremely flexible approach to any project we undertake. Our goal is to foster long-term relationships with clients - not just work on one off tasks. Some of our clients have now been with us a decade or more and as they have grown, we have adapted.

We pride ourselves in our ability to not only understand the technology but also our customer’s business. Knowing both sides of the coin enables us to identify the business problems, find solutions and deliver on our promises. Our teams are used to working with large and small organisations and can adapt their working practices to meet any need.

Put simply Optima Systems aim to mitigate the risks usually associated with IT system support and development, keeping our solutions both clean and simple and deliver on our promises.

We are trusted by companies all over the South East such as:

Norebo - Optima Systems IT support client
British Horse Society - Optima Systems website design client
Royal Society of Sculptors - Optima Systems IT support client
Paragon Microfibre - Optima Systems website design client
Fresh Catering and Events Logo - Optima Systems website design client
Tuplin Group - Optima Systems IT support and website design client
Hotbray - Optima Systems IT support and website design client
Access Garage Doors - Optima Systems IT support client

Our most important asset is our staff

Optima Systems staff have between them, many years of experience in the industry and are continually being re-trained to make best use of the latest software and hardware available.

Here are two examples.

A picture of James Heslip, APL Developer

James Heslip

APL Team Leader

James is an APL Programmer with a keen interest in mathematics. His love for computing was almost an accident. From a young age he always enjoyed using computer but never considered that anything more would come of it. More about James.

Blogs by James

A picture of Kim Kennington, QA Manager at Optima Systems

Kim Kennington

Quality Assurance Manager

Kim is the Quality Assurance Manager for the software development side of Optima Systems. Her focus is to liaise between our clients and our software developers to ensure that we deliver good quality products, on time and within budget. More about Kim.

Ask Kim about Software Solutions

Blogs by Kim

Latest Optima Systems News and Blogs

View all news

Responsive. Helpful. Talented. An easy business to recommend to others in need of quality IT support and web design.

Ian Brown, TA Boxall Engineering

Review Source: Google Business


As a small business, it was vital for us to find the correct partner to develop our website, branding & online presence. After a disastrous experience with another company (who left us with a completely unusable website & out of pocket), Optima Systems stepped in to save us!

They have been both patient & quick to respond with overnight results for us. Optima really have pulled us out of a hole, and we'll be using them for all of our IT support and online needs. Thank you!!

David Bonner, Fresh Catering & Events

Review Source: Google Business


Health Partners have been using Optima Systems since 2014 as our previous IT support had been unable to scale-up to meet the needs of our growing organisation.

We would not hesitate to recommend Optima Systems to any organisation looking for high quality IT support with a friendly, customer-focused attitude.

Richard Bown, Health Partners

Review Source: Google Business


We used Optima Systems to help us with building our new e-commerce website. Mike has been very patient with us as the project took a bit too long. His expert knowledge and advice helped us launching a great site. Thanks!

Vlastimil Vasak, Access Garage Doors

Review Source: Google Business


We have used Optima Systems as our managed IT service provider for the last 5 years, starting at just one depot, but expanding to multiple. The team at Optima have been extremely helpful as we have grown, providing us with an IT system which has the capability to develop with us, as well as keeping us up to date with the newest technologies to help our business. I would recommend them highly.

Lisa Henderson, Tuplin Group

Review Source: Google Business

Call us today on:
For a relaxed chat about how we can help your business.
Or click here to send us a message

Alternatively, you can arrange for us to give you a call at a time that suits you! (Mon - Fri, 9:00 - 5:30pm)